Returns

What is your refund policy?

Due to the nature of vintage clothing, a large portion of our products are in second hand condition. We endeavour to declare any distinct faults (such as holes or marks) in our product photographs, however it is safe to assume that most items will contain signs of general wash and wear.

As a result of this - all sales are final, no returns can be processed. 

If you have an issue with your order, please contact us via email at soldout@gmail.com or by phone at 0432 885 445 to address any intricate circumstances.

If however, your order has not despatched yet we may be able to cancel your order and process a refund. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. 

Next, contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact our customer support team at soldout@gmail.com.